This article will walk you through inviting new users to your org, the team member onboarding process, and more
By the end of this short read, you will be well versed in the features within the Team Members section
Adding a new user to your org
Click Invite Member in the bottom right of the Team Members screen
This will open up the Invite Member prompt
Enter the email of the person you wish to invite. Then Click Invite
An email will be sent with a link to invite that member
Once the user clicks the invite link they will be prompted to create an account and then they will automatically become a part of your organization
Something to note:
This link might end up in the spam folder. Make sure to tell your team member to check different folders in their email
What is the Needs Attention section?
As you add members to your org you may notice that they have different tags associated with their emails. Here are what each of the 5 statuses means:
Invited - The manager has sent this email an invite link
Accepted - The new member has accepted the link and created an account
Onboarded - The member has connected their Twitch account
Reauth - This member needs to reauthenticate their Twitch account
Active - Note: You will not see the active status, as having this status removes the member from the Needs Attention section. Sponsor ads are being shown on this member's live stream and everything is working.
Want to see more information on a member?
Click View Profile of the member you wish to see more about.
This opens an in-depth page that lets you:
Add a first name to the account
Add a last name to the account
Add a phone number to the account
Check what accounts the member has linked
If you have any questions or need help with our platform and website, reach out to us by clicking the icon in the bottom right