This article will walk you through inviting new users to your org, the team member onboarding process, and more

By the end of this short read, you will be well versed in the features within the Team Members section

Adding a new user to your org

Step 1

Click Invite Member in the bottom right of the Team Members screen

Step 2

This will open up the Invite Member prompt

Enter the email of the person you wish to invite. Then Click Invite

Step 3

An email will be sent with a link to invite that member

Once the user clicks the invite link they will be prompted to create an account and then they will automatically become a part of your organization

Something to note:

This link might end up in the spam folder. Make sure to tell your team member to check different folders in their email

What is the Needs Attention section?

As you add members to your org you may notice that they have different tags associated with their emails. Here are what each of the 5 statuses means:

  • Invited - The manager has sent this email an invite link

  • Accepted - The new member has accepted the link and created an account

  • Onboarded - The member has connected their Twitch account

  • Reauth - This member needs to reauthenticate their Twitch account

  • Active - Note: You will not see the active status, as having this status removes the member from the Needs Attention section. Sponsor ads are being shown on this member's live stream and everything is working.

Want to see more information on a member?

Click View Profile of the member you wish to see more about.

This opens an in-depth page that lets you:

  • Add a first name to the account

  • Add a last name to the account

  • Add a phone number to the account

  • Check what accounts the member has linked

Need help?

If you have any questions or need help with our platform and website, reach out to us by clicking the icon in the bottom right

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